Terms of Service

HandyHub is an online marketplace that connects customers seeking services with independent service providers ("Providers").

HandyHub is not a service provider and does not perform any services listed on the platform. We facilitate introductions and provide tools for quotes, communication, and reviews.

All service agreements, including pricing, scheduling, and delivery of services, are made directly between customers and providers.

Providers operate as independent contractors and are not employees, agents, or representatives of HandyHub.

HandyHub does not control, supervise, or direct the work performed by providers and is not responsible for the quality, safety, or legality of services offered.

You must create an account to use certain features of HandyHub.

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account

You must provide accurate, current, and complete information during registration.

Providers agree to:

• Provide accurate business and qualification information
• Maintain all required licences and insurance for their trade
• Respond to customer enquiries professionally and in a timely manner
• Deliver services to the standard described in their quotes
• Comply with all applicable laws and regulations

Customers agree to:

• Provide accurate job descriptions and contact information
• Communicate honestly with providers
• Pay providers as agreed for completed work
• Leave fair and honest reviews based on genuine experiences

Quotes provided through HandyHub are estimates issued by independent providers. Final pricing may vary depending on the actual scope of work.

HandyHub:

• Does not guarantee pricing, availability, or service quality
• Is not responsible for payments between customers and providers

All agreements regarding pricing, scheduling, payments, and scope are strictly between the customer and the provider.

Providers access the platform through paid subscription plans.

By subscribing, you agree to:

• Recurring billing based on your selected plan
• Payment of all applicable fees on time

Subscriptions may be cancelled at any time. Access will continue until the end of the billing period. Refunds, if any, are governed by the Cancellation Policy.

HandyHub may update pricing with reasonable notice.

Users may post reviews, ratings, and other content on HandyHub.

You:

• Retain ownership of your content
• Grant HandyHub a licence to display and use it on the platform

Content must:

• Be honest and based on genuine experience
• Not be defamatory, abusive, or misleading

HandyHub reserves the right to remove content that violates these guidelines.

You agree not to:

• Use the platform for unlawful purposes
• Post false, misleading, or fraudulent information
• Harass, abuse, or threaten other users
• Attempt to bypass or circumvent platform systems or fees
• Scrape, crawl, or extract platform data without permission
• Impersonate any person or entity

Any dispute arising from services is between the customer and the provider.

HandyHub:

• Is not a party to these agreements
• Does not guarantee resolution of disputes

We may, at our discretion, assist with communication but are not responsible for outcomes, refunds, or enforcement.

HandyHub provides the platform on an "as is" and "as available" basis.

To the maximum extent permitted by law, HandyHub shall not be liable for:

• Any loss, damage, or dispute arising from services provided by providers
• Indirect, incidental, special, or consequential damages

Users acknowledge that use of the platform is at their own risk.

HandyHub may suspend or terminate accounts that:

• Violate these Terms
• Engage in fraudulent or harmful activity
• Negatively impact the platform or other users

Users may close their accounts at any time by contacting support.

We may update these Terms from time to time.

Material changes will be communicated via email or through the platform. Continued use of HandyHub after updates constitutes acceptance of the revised Terms.

For questions about these Terms, please contact: legal@handyhub.com